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Terms of Service

The Sharpe System LLC  ·  thesharpesystem.com

Last Updated: May 5, 2026  ·  Effective Date: May 5, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. They contain important information about your legal rights, remedies, and obligations. By accessing or using the website located at https://thesharpesystem.com (the "Site"), any associated applications, software, platforms, or services (collectively, the "Service") provided by The Sharpe System LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and the Company. The Company operates the Service in a manner that is adjacent to, but does not constitute, the practice of law. Nothing in these Terms or on the Service creates an attorney-client relationship, provides legal advice, or substitutes for the advice of a qualified, licensed attorney in your jurisdiction.

Contents
  1. Acceptance of Terms
  2. Eligibility & Accounts
  3. Description of Service
  4. User Conduct
  5. Intellectual Property
  6. Privacy
  7. Third-Party Services
  8. Payments & Subscriptions
  9. Disclaimers
  10. Limitation of Liability
  11. Indemnification
  12. Termination
  13. Dispute Resolution & Arbitration
  14. Changes to the Service
  15. International Users
  16. Miscellaneous
  17. Contact

1. Acceptance of Terms; Modifications

1.1 Acceptance

Your access or use of the Service in any manner (including browsing, registering an account, posting content, or downloading materials) constitutes your affirmative, knowing, and voluntary acceptance of these Terms, our Privacy Policy (incorporated herein by reference), and any other policies or rules posted on the Service. You represent and warrant that you have the full legal capacity and authority to enter into these Terms.

1.2 Electronic Signature

You agree that your act of clicking "I Agree," checking a box, or continuing to use the Service constitutes a valid electronic signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Uniform Electronic Transactions Act (UETA) as adopted in California.

1.3 Modifications

We may revise these Terms at any time in our sole discretion. We will post the revised Terms on the Service with an updated "Effective Date." Continued use of the Service after the Effective Date constitutes your acceptance of the revised Terms. If you do not agree to any modification, you must immediately cease all use of the Service and delete any associated accounts. We may (but are not obligated to) notify you of material changes via email or in-Service notice.

2. Eligibility and User Accounts

2.1 Eligibility

You must be at least eighteen (18) years of age (or the age of majority in your jurisdiction of residence, whichever is greater) and fully competent to enter into these Terms. The Service is not intended for use by individuals under the age of 18, and we do not knowingly collect data from children. By using the Service, you represent that you meet these requirements. We do not knowingly permit use by individuals under 18 and take reasonable steps to prevent it.

2.2 Account Registration

Certain features require you to create an account. You agree to provide accurate, current, and complete information during registration and to update it promptly. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach.

2.3 Account Security

We implement reasonable security measures, but we cannot guarantee absolute security. You agree not to share your credentials, use the same password across multiple services, or engage in any activity that could compromise security. We reserve the right to suspend or terminate accounts suspected of fraud, abuse, or violation of these Terms.

2.4 Multiple Accounts

You may not create more than one account per individual or entity without our prior written consent. We may merge, suspend, or terminate duplicate accounts at our discretion.

3. Description of the Service; No Legal Advice

3.1 Service Overview

The Service provides informational resources, tools, templates, and other features that are legal-adjacent — meaning they relate to legal topics, compliance, documentation, research, or general education — but do not constitute, and are not a substitute for, professional legal services, legal opinions, or the practice of law.

3.2 Explicit Disclaimer of Legal Advice

3.3 No Warranty of Results

We make no representation that use of the Service will achieve any particular legal, regulatory, compliance, or business outcome. Past or example results shown on the Service are not guarantees of future results.

3.4 SafeChannel Communication Feature

SafeChannel is a built-in messaging tool that allows users to communicate with other parties involved in their family law matter. Every message is reviewed by automated systems (including AI-based content moderation for safety and appropriateness) and/or human moderators before it is delivered. All messages are automatically timestamped upon review and delivery to create a verifiable record intended to be suitable for use in court proceedings.

SafeChannel messages are stored on our secure servers for the duration of your active subscription and for up to 3 years thereafter, or longer if required by law or court order. We do not guarantee that any SafeChannel record will be admissible in court or sufficient for any specific legal purpose; you are solely responsible for consulting your own attorney regarding the use of such records. We are not liable for any failure, delay, or error in message delivery, moderation, storage, or transmission, including due to technical issues, moderation queues, internet disruptions, or third-party service outages. In the event we receive a valid subpoena, court order, or other lawful legal process seeking access to SafeChannel communications, we will comply as required by law and will attempt to notify you in advance unless prohibited from doing so.

Geographic scope: The Service supports family law proceedings across multiple U.S. jurisdictions. Comprehensive support is provided for California and Texas family law proceedings, with ongoing development of forms and features in other jurisdictions.

3.5 Translations and Language Support

We want the platform to work for non-English speakers. If your browser language (or the language you select) is not English, we automatically send certain user-submitted text — mainly narrative or free-form fields — to DeepL's translation service so the forms and guidance can appear in your preferred language.

This feature is optional and designed to make the self-help tools more accessible. Your final documents reflect exactly what you confirm.

4. User Conduct and Prohibited Activities

You agree not to, and not to encourage or assist others to:

A non-exhaustive list of additional prohibited activities includes using the Service to generate documents for filing in court without attorney review, providing "legal" services to third parties through the Service, or using outputs to mislead any government agency, court, or third party.

We reserve the right (but have no obligation) to monitor, moderate, remove, or refuse any content or conduct that violates these Terms.

5. User Content and Intellectual Property

5.1 User Content

You retain ownership of any content you upload, post, submit, or transmit through the Service ("User Content"), subject to the license granted below. You represent and warrant that you own or have all necessary rights to your User Content and that it does not infringe any third-party rights.

5.2 License Grant

By posting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and create derivative works of your User Content in connection with the operation, improvement, marketing, and promotion of the Service.

5.3 Company Intellectual Property

The Service, all software, code, designs, text, graphics, logos, icons, images, audio, video, and other materials (collectively, "Company IP") are owned by us or our licensors and protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Service solely for your personal, non-commercial use in accordance with these Terms. All rights not expressly granted are reserved.

5.4 Document Storage and Retrieval

The Service allows you to upload documents (such as court filings, financial records, photographs, and correspondence) to your account for storage and retrieval ("Uploaded Documents"). By uploading a document, you represent and warrant that you have the legal right to upload and store that document and that doing so does not violate any court order, confidentiality agreement, or applicable law.

Uploaded Documents are stored on secure cloud infrastructure on your behalf and are accessible only to you through your authenticated account, except where you expressly share them or as required by law. We do not review, analyze, or use your Uploaded Documents for any purpose other than providing you with storage and retrieval access. Documents are retained for the duration of your active account. Upon account termination, Uploaded Documents may be deleted after a 30-day grace period, during which you may request an export. We are not responsible for any documents deleted after termination.

You may request that we email you a copy of your document packet — a summary list of your Uploaded Documents with download links — at any time through your dashboard. This packet is sent to the email address on your account and is provided for your convenience and personal record-keeping only. It does not constitute legal filing, submission to any court, or delivery to any opposing party.

Uploaded Documents are not legal advice and are not reviewed by attorneys. They are stored and made available to you as-is, for your own case preparation and reference.

5.5 DMCA and Copyright Complaints

We respect copyright law and respond to notices of alleged infringement pursuant to the Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes your copyright, please send a written notice to our designated DMCA agent at the address listed in Section 17 below, including all elements required by 17 U.S.C. § 512(c)(3).

6. Privacy

Your privacy is important to us. Our Privacy Policy, available at https://thesharpesystem.com/privacy, explains how we collect, use, disclose, and protect your information. By using the Service, you consent to the practices described in the Privacy Policy. In the event of any conflict between these Terms and the Privacy Policy, these Terms shall control with respect to the subject matter of the conflict.

7. Third-Party Services and Links

The Service uses Firebase (Google) to host account and subscription data, Square, Inc. to process payments, and Cloudflare for security and performance. The Service may also contain links to, integrate with, or rely upon additional third-party websites, services, tools, or resources ("Third-Party Services"). We do not control, endorse, or assume responsibility for any Third-Party Services, including their content, privacy practices, or terms. Your use of Third-Party Services is at your own risk and subject to the third party's terms and policies. We are not responsible for any loss, damage, or liability arising from your use of any Third-Party Service.

8. Payments, Fees, and Subscriptions

8.1 Fees

Certain features may require payment of fees ("Fees"). All Fees are non-refundable except as expressly provided in these Terms or required by law. You authorize us (or our third-party payment processor) to charge the payment method you provide for all Fees.

8.2 Billing and Subscription Cycle

Payments are processed through Square, Inc. Subscriptions are billed on a recurring 36-day cycle. This cycle is intentionally designed to sit between calendar months and avoid overlapping charges. You authorize us (or our third-party payment processor) to charge the payment method you provide for all Fees on this 36-day schedule until you cancel. You agree to provide accurate billing information and to update it promptly. We may suspend or terminate access for non-payment.

8.3 Taxes

You are responsible for all applicable taxes, duties, and levies. We will collect and remit taxes where required by law.

8.4 Cancellation

You may cancel any subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; no prorated refunds are issued unless required by law.

9. Disclaimers and Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY LEGAL OR COMPLIANCE OUTCOME, OR BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT OR OUTPUT FROM THE SERVICE IS PROVIDED FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE RELIED UPON WITHOUT INDEPENDENT VERIFICATION BY QUALIFIED PROFESSIONALS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (II) ONE HUNDRED U.S. DOLLARS (USD $100.00). THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or any applicable law; (d) your violation of any third-party right; or (e) any act or omission by you or anyone using your account. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us at your expense.

12. Termination

We may terminate or suspend your access to the Service, in whole or in part, at any time, with or without notice, for any reason or no reason, including for violation of these Terms. Upon termination, all licenses granted to you cease immediately, and you must cease all use of the Service. Sections that by their nature should survive termination (including but not limited to disclaimers, limitations of liability, indemnification, governing law, and arbitration) shall survive.

You may terminate your account at any time by following the instructions in your account settings. Termination does not relieve you of obligations incurred prior to termination.

13. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

13.1 Informal Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be resolved through good-faith informal negotiation.

13.2 Binding Arbitration

If informal resolution fails, any dispute shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or (if the amount in controversy is $10,000 or less) the AAA's Consumer Arbitration Rules. Notwithstanding the foregoing, either party may elect to pursue a claim in small claims court in the county of your residence or in Salt Lake County, Utah (as applicable), instead of arbitration, provided the claim qualifies under the small claims court's jurisdictional limits. The arbitration shall be conducted in Salt Lake County, Utah, before a single arbitrator, unless the parties agree otherwise. Judgment on the award may be entered in any court having jurisdiction.

13.3 Class Action Waiver

You and the Company agree that any arbitration or litigation shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13.4 Exceptions

The arbitration requirement does not apply to disputes relating to the enforcement or validity of intellectual property rights, to claims for injunctive relief, or to claims properly brought in small claims court as described above.

13.5 Governing Law

These Terms and any dispute shall be governed by the laws of the State of Utah and applicable U.S. federal law, without regard to conflict of laws principles. You irrevocably consent to the exclusive jurisdiction of the state and federal courts located in Salt Lake County, Utah, for any action seeking injunctive relief or where arbitration is unavailable.

14. Changes to the Service

We may modify, suspend, or discontinue any aspect of the Service at any time without notice or liability. We are not liable for any modification, suspension, or discontinuance.

15. International Users

The Service is hosted in the United States. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with all local laws, including data protection, export control, and sanctions laws. We make no representation that the Service is appropriate or available for use in other jurisdictions.

16. Miscellaneous

16.1 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.2 Entire Agreement

These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and us and supersede all prior agreements.

16.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms freely.

16.5 Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, terrorism, pandemics, strikes, or internet failures.

16.6 Notices

All notices to us must be sent in writing to the contact address below. Notices to you may be sent to the email address associated with your account or posted on the Service.

16.7 Headings

Headings are for convenience only and do not affect interpretation.

17. Contact Information

If you have any questions about these Terms, please contact us at:

The Sharpe System LLC
Attn: Legal Department
8941 Atlanta Avenue, Number 344, Huntington Beach, CA 92646
Email: support@thesharpesystem.com

Designated DMCA Agent:
The Sharpe System LLC
support@thesharpesystem.com
8941 Atlanta Avenue, Number 344, Huntington Beach, CA 92646

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY.

Effective May 5, 2026  ·  Privacy Policy  ·  SharpeSystem